Delete a contact to permanently remove it from your system. In most cases, it is recommended that outdated or otherwise unwanted contacts be set inactive, which you can do while editing a contact (see Editing a Contact); this suspends the contact's availability for other features, but retains the contact's data in your system. However, when a contact should be permanently deleted (such as when it was created by mistake, for example), you can do so using the procedure below.
Note: You cannot delete a contact that is currently in use by another feature (for example: a contact linked with a user account or selected in an MRAP task). For details on other features where a contact might be in use, see Administration: Contacts.
To delete a contact:
Starting at the administrative Contacts page (How do I get there?), do the following:
1. In the menu on the left, under DATA, click the type of the contact you want to delete: Contacts, Contractors, Mfrs/Suppliers, or Employees.
The display shows all available contacts of the selected type.
2. In the Action column, click the delete (
) icon of the contact you want to delete. (To local site users, this icon does not appear for Corporate contacts; these can be deleted by Corporate users only.)
A message asks for confirmation. If you confirm and the contact is not in use by other features, it is permanently deleted from your system.
