Delete a user to permanently delete the account and its ability to login from your system. To deactivate a user account instead, set it inactive while editing it (see Editing a User); this retains the user account and its properties in your system, but suspends its ability to login until it is reactivated.
Note: You cannot delete a user who has created any of the following:
● Entries in an SDS's service history (see Viewing an SDS Service History);
● An existing add-on module (see Administration: Add-On Modules);
● An existing collection with a Site or Global access level (see Collections);
● An existing SDS search template with a Site or Global access level (see SDS Search Templates);
● An existing part search template with a Site or Global access level (see Part Search Templates).
If the user has created existing collections and/or search templates with a Private access level only, this user can be deleted and these will be deleted with the user.
To delete a user:
Starting at the User Administration page (How do I get there?), do the following:
1. If you see a Current Site menu above the user group list, select the site whose user you want to delete. If you do not see this menu, you can delete users at your own site only.
2. Click the expand (
) icon of the user group whose user you want to delete.
The users in the user group are displayed.
3. Find the user you want to delete and click its delete (
) icon.
A message asks for confirmation. If you confirm, the user is permanently deleted.
